Certification of Competency in Business Analysis (CCBA)

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The Certification of Competency in Business Analysis TM (CCBA®) designation is a professional certification for business analysis practitioners who want to be recognized for their expertise and skills by earning formal recognition. With at least 3750 hours of hands-on business analysis experience, they have developed essential BA skills.

Who can attend?
To apply for Certification of Competency in Business Analysis exam & earn the CCBA® designation, a business analyst will need to be knowledgeable in all six knowledge areas of A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide), with proficiency in at least two. Applicants must meet the following criteria:
• Minimum 3750 hours of business analysis work experience aligned with the BABOK® Guide in the last 7 years
• Minimum 900 hours in two of the six knowledge areas or 500 hours in four of the six knowledge areas
• Minimum 21 hours of Professional Development in the past four years
• Minimum high school education or equivalent
• Two references from a career manager, client or certified Analysis Professional TM (CBAP®) recipient.
• Signed Code of Conduct

Program overview:

Day1 Introduction to BABOK® Day2 Elicitation
BAPM Requirements Management & Communication
Day3 Enterprise Analysis Day4 Solution Assessment & Validation (part 2)
Requirements Analysis Underlying competencies
Solution Assessment & Validation (part 1) Techniques + Discussion on one entire CCBA® exam paper.(Simulation Mock CCBA® Exam/candidate)


Duration: Two Weekends i.e. 4 (four) Days

Timings: 9 am to 6pm

PDUs/CDUs: 32 Professional Developments Unit.

Training Fees: Rs. 25,000/- plus Service Tax

Inclusion: Breakfast, Lunch, High Tea, Certificate, BABAOK®, Simulation exams for CBAP and CCBA exams)

Note: The CCBA® certification exam syllabus is based completely on the BABOK® V3.0, prescribed by IIBA, Canada.

Summary of Fees: IIBA Membership Fee: $55

Application and Exam Fee Member Non-member
Application Fee (non-refundable) $125 $125
Exam Fee $325 $450
Exam Cancellation Fee (CBT)* $50 $50
Exam Re-write Fee $250 $375


1. All fees are payable in U.S. dollars (USD) directly to IIBA by Credit Card or Wire Transfer
2. The application fee is not refundable regardless of whether an application is approved or declined.
3. Application fee can be paid by VISA, Master Card & AMEX in the online application by cheque or money order and mailed in.
4. Exam fee payments can be made by PayPal, cheque or money order.
5. The Exam Cancellation Fee is payable to the test administrator as per the instructions on the website at CBT Locations.

What is International Institute of Business Analysis (IIBA)

IIBA® is an independent, non-profit professional association serving the growing field of business analysis. The IIBA mission includes the development and maintenance of standards for the practice of business analysis and for the certification and recognition of its practitioners. IIBA is the first organization to offer the formal certification for business analysis professionals.
To facilitate the public recognition and certification of qualified practitioners, IIBA is responsible for:
• Creating and developing awareness and recognition of the value and contribution of the business analyst.
• Defining and maintaining the Business Analysis Body of Knowledge® (BABOK®) Guide.
• Identifying the required skills and competencies of a qualified practitioner of business analysis.
• Defining training and professional development standards.
• Identifying and endorsing education providers.
• Publicly recognizing and certifying qualified business analysts.

What is CCBA Certification?

The Certification of Competency in Business AnalysisTM (CCBA®) designation is a professional certification for business analysis practitioners who want to be recognized for their expertise and skills by earning formal recognition. With at least 3750 hours of hands-on business analysis experience, they have developed essential BA skills.
CCBA® recipients are recognized for the investment they have already made in their business analysis careers, and include professionals working in the role of:
• Business analysis
• Systems analysis
• Requirements analysis or management
• Process improvement
• Consulting

What are the benefits of CCBA Certification?

Benefits to the individual may include
• Competence in the principles and practices of business analysis.
• Participation in a recognized professional group.
• Recognition of professional competence by professional peers and management.
• Advanced career potential due to recognition as a professional Business Analysis practitioner.
• Provides individuals with personal satisfaction of accomplishing a milestone in their BA careers.
• Certification can improve overall performance, remove uncertainty and widen market opportunities.
• The process of achieving and maintaining certification helps ensure you are continually improving and refining your activities
• Potentially higher income for being formally recognized as an experienced BA professional.
• Recognizes individuals who have invested in their BA careers and encourages them to keep doing so.

Benefits to the organization may include
• Provides advancement and recognition opportunities for staff.
• Demonstrates to customers, competitors, suppliers, staff and investors that you use industry-standard business analysis practices.
• Demonstrates to your stakeholders that your business is run effectively.
• The regular assessment process will improve staff responsibility, commitment and motivation.
• Establishment and implementation of business analysis practices as outlined in the Business Analysis Body of Knowledge®(BABOK®)Guide by individuals recognized as being knowledgeable and skilled.
• More reliable, higher quality results produced with increased efficiency and consistency by BA professionals who use industry standard BA techniques.
• Identifies professional business analysts to clients and business partners.
• Offers professional development and recognition for business analysts.
• Demonstrates commitment to the field of business analysis, increasingly recognized as a vital component of any successful project.

What are CCBA® Certification Requirements?

Each CCBA® applicant must meet the requirements specified in this section to be eligible to write the exam.
• To earn the CCBA® designation, applicants must meet the following criteria:
• Minimum 3750 hours of BA work experience aligned with the BABOK® Guide in the last seven years
• Minimum 900 hours in each of two of the six knowledge areas, or 500 hours in each of four of the six knowledge areas
• Minimum 21 hours of Professional Development in the past four years
• Two references from a career manager, client or CBAP®recipient
• Signed Code of Conduct

What is the cost of attaining an IIBA® certification?

The application fee is $125 USD and is not refundable (i.e. regardless of whether your application is approved or declined). The exam fee is $325 USD for IIBA members and $450 USD for non-members.

Do I need to be a member of IIBA to apply for certification and recertification?

No, you do not need to be an IIBA member, although there are many benefits to being an IIBA member including, but not limited to, discounts off of the certification exam fee and the recertification fee.

Is the CCBA® exam the same as the CBAP® exam?

No, the exams are different. The blueprints for both are in the individual Handbooks. Here are the links: CCBA® Handbook
The CCBA® exam consists primarily of recall questions with some “application” questions whereas, the CBAP® exam has a much higher number of “application” questions.

Can you tell me if a course qualifies towards the 21 hours of Professional Development application requirement?

If you would like to know if a course qualifies towards the 21 hours of professional development, you can review the CCBA® Handbook or the CBAP® Handbook criteria for Professional Development. The specific criteria that refers to the BABOK® Guide includes the Underlying Competencies in the BABOK® Guide.
In addition, all courses endorsed as part of the Endorsed Education Provider (EEP™) program automatically qualify towards the 21 hours of professional development required for initial certification and for Continuing Development Units (CDUs) for recertification. Here is a link to the EEP endorsed courses

How much time is needed to complete the application process and prepare for the exam once approved?

It really depends on the individual however, some feedback we’ve received includes:
• Rely on your work experience to get you through it…you can’t simply memorize definitions, content, or A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide. You have to partner the BABOK® Guide with your practical application/ knowledge to be successful.
• The qualifications to take the test are not just ceremonial; they are in fact pre-requisites to passing the test.
• Use the application process as the first stage in studying, and acknowledge that translating your experience based on the BABOK® Guide is a reflective process that can take time.
• Attend training courses by IIBA Endorsed Education Providers (EEPTM) in those areas you feel that additional knowledge would help benefit your study efforts.
• Use online resources.
• Use practice exams online as this simulates the environment in which you’ll be tested.
• Use CBAP® Study Prep books, which are widely available.
• Discuss chapters with study partners when studying. Use plenty of examples to provide context where needed.
• Take your time filling in the application and use it as part of your studying.
• Allow three to four months for studying, at least eight hours per week split between reading the BABOK® Guide and other support information, and completing practice tests. Everyone’s study habits are different, but this is a suggested minimum in combination with other work and home life commitments.
• Attend events hosted by the IIBA chapter in your area. This may not always be possible, but they may be very helpful with study preparation.
• Participate in study groups. Study groups can help with your understanding by leveraging everyone’s experience to provide context. This will ensure a more thorough understanding, rather than trying to memorise information.
• Know your job well: the practical application of the BABOK® Guide information is a great asset.
Note: IIBA does not, in any way, represent that completing the above guarantees success at passing a certification exam.

Are there any possible substitutions to the application requirements?

No, you must meet all of the requirements as outlined in the CCBA® Handbook (as applicable) to be eligible to write the respective exam.

Will IIBA be very severe verifying experience?

Exam candidates and designation recipients may be audited to verify/validate work experience and other information provided in the application.

What are the criteria used to validate experience?

3750 hours ( approximately 2 – 3 years) of business analysis work experience in the last seven years engaged in tasks specifically aligned with the knowledge areas, perspectives, and underlying competencies defined within the BABOK®Guide. The seven year time frame is based on the application submitted date.

The business analysis work experience can either be activities the applicant has applied directly OR activities the applicant has assisted others in applying — all activities must be aligned with the BABOK®Guide knowledge areas, perspectives and underlying competencies.

Instructions for Documenting Work Experience:

The Work Experience section of the online application must be filled out as follows:

  • If possible, list work entries in date order with the most recent work experience first.
  • Similar work can be grouped together as one work entry.
  • It is mandatory that at least 3750 hours of BA related work in the last seven years has been documented in order to meet the eligibility requirement.
  • Resumes will not be accepted to complete this requirement.
  • For each work entry, indicate the hours you spent in each of the 6 Knowledge Areas.
  • The hours from each KA will be summed to determine your total business analysis hours per work entry. In addition, your total hours per work entry will be summed to derive yourtotal business analysis hours submitted to ensure the minimum 3750 hours is met.Finally, your total hours per Knowledge Area across all work entries will be summed toensure you meet the minimum 900 hours in each of 2 of the 6 KAs or the minimum 500 hours in each of 4 of the 6 KAs.
My work experience includes tasks other than those meeting the certification requirements. Should I include all my experience from the present back to my first business analysis (BA) experiences within the last 7 (for CCBA®)

As per the instructions in the application, only business analysis specific work experience aligned with the BABOK® Guide is considered. Documenting more hours than the minimum required is recommended. In addition, gaps in work experience years are not considered as long as the requirement is met. Overlaps in work experience and/or extra hours are reviewed to ensure the number of hours is appropriately documented and feasible.

What qualifies for the 21 hours of required training in the past four years?

All IIBA endorsed courses qualify for the Professional Development requirement. Other courses may qualify as long as they meet the professional development criteria specified in the handbooks.

How do I sign up for the exam?

The exam is the final requirement to achieving an IIBA designation. Individuals interested in taking either the CCBA® or CBAP® exam must first complete and submit the respective application with payment and be approved – this is the initial screening process for IIBA designations. Once an application is approved and the applicant has paid the exam fee to IIBA, the applicant is eligible to take the exam. The eligible exam candidate will then receive an email notification to register online for the exam.

How and when are exams offered?

The exams are offered via computer based testing (CBT) at dedicated test centers around the world. Exam locations can be found at CBT Locations. Most test centers offer exams at various dates and times on a monthly basis. This listing includes locations outside of North America.

Once my application is approved and I am registered for an exam, when do I find out about the exam logistics such as exact location, room, directions, time, etc.?

Once you have registered online for the exam, you will receive a confirmation notice via email with the exam logistics almost immediately.

If I am not able to write the exam within the specified timeframe, do I have to reapply and pay again?

Exam candidates have one year from the time their results email is sent by IIBA to take the exam. It is the candidate’s responsibility to ensure their application does not lapse. If an application lapses, the candidate must reapply and repay the non-refundable application fee.

I cant register for the exam. I get an error message when trying to register.

As per the information in the CBAP® and CCBA® handbooks as well as in your online application approval email, in order to become eligible to register for and to take the exam, IIBA must receive your exam fee .

You can make payment as follows:
• By PayPal or credit card (Master, Visa, Amex) via the shopping cart on our website.
• By mailing in a cheque or international money order. Please include a copy of your invoice and mail it in with your payment. Your invoice is available under your Profile \ Orders tab on our website.
Once you receive an exam payment confirmation email from IIBA, you will be able to schedule your exam with Prometric. ( In that exam payment confirmation you will be supplied your Eligibility ID. You will need to include your Eligibility ID when scheduling your exam with Prometric.

How can I prepare for the exam?

To prepare for the exam please refer to the BABOK® Guide and the references identified. The exam is also based on experience. You may also want to look at the Endorsed Education Providers (EEPTM) listing for any additional training you may require or contact your local IIBA Chapter about scheduled study groups.

Can you tell me what material I need to review or course I should take to prepare for the exam?

There is no exam syllabus and we do not require you to take a prep course to qualify for the exam. As long as your application is approved, you are eligible to take the exam. We strongly recommend that you review the BABOK® Guide which is also posted on the website.

Do you have examples of exam questions?

Yes, we do offer practice exams.

How many questions are on the exam?

The CBAP® and CCBA® exams each have 150 questions.

The current CCBA® Knowledge Area Percent of Questions
• Business Analysis Planning and Monitoring 20%
• Elicitation 13.33%
• Requirements Management and Communication 16%
• Enterprise Analysis 15.33%
• Requirements Analysis 19.33%
• Solution Assessment and Validation 16%

What kind of questions are they?

All the questions are multiple choices with four possible answers from which to select. Some questions are based on “comprehension” (e.g., definition, recall, etc.) and others are based on “situational analysis” (e.g. given a scenario, which is the best course of action) where the applicant must perform analysis to arrive at the answer. It is neither all of one type or the other but covers a range of Blooms taxonomy.

What is the exam based on?

The exam is currently aligned with version 3 of the BABOK® Guide; however, it is not the sole source of questions on the exam. In addition to the BABOK® Guide itself, the exam also tests candidates’ knowledge of sources referenced by the BABOK® Guide and candidates’ business analysis experience.

How long will I have to complete the exam?

Candidates will be given three and a half hours to complete the exam.

What is the minimum score necessary to pass the exam?

Cut scores are developed using psychometric procedures led by our exam administrators. The process for creating the certification exams is as follows:
1. An item writing session is facilitated with CBAP® volunteers who develop the exam questions or ‘items’.
2. Another group of CBAP® volunteers review and rate the level of difficulty of each question.
3. The exam is launched.
4. After a number of exam candidates take the exam, the cut score is calculated based on the cumulative performance of test items. Once set, the cut score does not change throughout the life of the exam, although it is monitored to ensure the effectiveness of the exam.
The IIBA Certification Body will not publicly reveal the cut score or the pass rate for any exam. Raw scores are normalized to a standard scale. 500 is the minimum score needed to pass, not the maximum possible score and is mentioned in the failed exam result.

If I dont have experience in Enterprise Analysis for example, should I apply and would I have a chance of passing the exam. Does it matter in which subject area I may have a lack of experience?

The Exam Blueprint identifies the relative weight of each BABOK Knowledge Area in regards to the number of applicable questions on the exam.

What happens if I dont take the exam on the date I registered for?

If you missed the exam date without cancelling in advance and/or paying the rescheduling fee to the test provider as per their online registration process and cancellation policy, you are considered a no-show and you forfeit the exam fee. However, if there were extenuating circumstances such as a medical emergency, these will be considered with the proper documentation such as a doctor’s note. Every case is assessed on an individual basis. Specifics on the exam cancellation and rescheduling policy are described here: CBT Locations.

Can you clarify the breakdown of what is really necessary to pass the exam? Do you need to pass in each knowledge area or is it a cumulative total?

The exam score is based on a cumulative total.

Is a test taker better off skipping questions or answering them all, whether they are right or wrong?

Questions that are answered wrong or are skipped entirely are not treated differently from one another – both actions will impact the score. In addition, ‘marking’ and ‘unmarking’ will not have an effect on the score.

How will I know if I passed the exam?

Exam candidates will be notified immediately on screen once they have submitted their computer based exam. For those who fail the exam, they will be provided with additional information, specifically the Knowledge Areas that require their attention. (Please note that with the launch of a new exam, immediate scoring is not available until the Cut Score study is complete, about two months after the launch of the exam.)

How many times can I take the exam?

Upon receiving notice that your application has been approved, you have one (1) year to successfully pass the exam. If you fail the exam on the first attempt, you may retake the exam once, after paying the rewrite fee and waiting three (3) months from the date of your initial attempt.
If you do not successfully pass the exam within one year of your application approval (either because you did not pass the exam after one or two attempts, or because you did not sit for it), you must reapply and pay the full fee.

If I dont sit for the exam until more than nine months after receiving my approval email and I fail, am I out of luck for retaking the exam?

Yes. You must pass the exam within one year of the approval of your application or two exam attempts, whichever comes first. After this, you must once again complete the application process (including paying the non-refundable application fee and exam fee) and, be approved to be eligible to take the exam.

If during the exam, the computer stops working and locks up, will this affect my score?

No, it won’t change the score. The candidate responses to each question are stored automatically on the test administrator’s server as soon as the response is entered. There is nothing stored on the testing computer itself because we are receiving the test as the tester is answering each question. A lockup or even a log out will not affect responses that the tester has already entered, nor will it change the tester’s examination time used (i.e. extra time will be added to the end for any time lost due to system problems).